IMPORTANT GIFTCARD POLICY CHANGE EFFECTIVE 11/06/07:
BLOCKBUSTER GiftCards® (GiftCards) purchased on or after 11/06/07 are not subject to any service fees or expiration dates. This new policy supersedes any language on the back of any GiftCard that you have purchased stating that there may be an expiration date. All other terms and conditions on the back of your GiftCard remain in effect. GiftCards sold prior to 11/06/07 remain subject to expiration dates as noted on the back of the GiftCard, unless prohibited by applicable law.
Use of this BLOCKBUSTER GiftCard® constitutes your acceptance of the complete terms and conditions, posted in participating BLOCKBUSTER®
stores, online at www.blockbuster.com or call 1-800-406-6843 during regular business hours. It may be applied toward the cost of any eligible merchandise
sold or rented at participating BLOCKBUSTER stores located in the USA and online at blockbuster.com. It cannot be used to purchase BLOCKBUSTER GiftCards
OR any third party gift card. Eligible merchandise or services are determined by Blockbuster in its sole discretion and may be changed without notice.
See blockbuster.com for eligible online items and services. Membership rules and certain restrictions apply for rentals. GiftCard is not redeemable for cash, unless required by law.
Lost, stolen or damaged GiftCards may be replaced with a new GiftCard in the amount of any remaining balance on the GiftCard on the date of receipt of a
completed Lost, Stolen or Damaged GiftCard Report Form by Blockbuster Inc. GiftCard Number is required for replacement. If your GiftCard has been
lost, stolen or damaged, please complete a Report Form available at checkout counter and mail the completed Report Form along with an original
BLOCKBUSTER store receipt and a copy of a valid government issued photo identification to BLOCKBUSTER Customer Relations Department at:
BLOCKBUSTER Customer Care
1201 Elm Street
Dallas, TX 75270
Upon receipt of the completed Report Form, Blockbuster will cancel the GiftCard identified on the form and issue a new GiftCard in the amount of any
remaining balance on the GiftCard on the date of receipt of the Report Form by Blockbuster. The replacement GiftCard will be mailed to the address
provided on the form. You must provide a valid street address. P.O. Boxes will not be accepted. Please make a copy of the Report Form and submissions
for your records. Report Forms and documents submitted become the property of Blockbuster and will not be returned. Please allow up to 8 weeks for
delivery of the replacement GiftCard. Blockbuster shall not be responsible for any lost, late, illegible, damaged, misdirected, incomplete or postage due
mail. Reproduction, purchase, trade or sale of Report Forms, GiftCard numbers, and or cash register receipts are prohibited. Fraudulent submissions may
result in prosecution under applicable federal mail fraud statutes.
Information Required For GiftCard Replacement
- The GiftCard Number (16 digit number on back of card)
- The original receipt indicating purchase of GiftCard
- A copy of Valid Photo Identification or Drivers License
- The Completed "Report Form"
All disputes between you and Blockbuster relating in any way to this GiftCard shall be resolved by binding individual arbitration under the American
Arbitration Association's rules for consumer-related disputes. Neither you nor Blockbuster will participate in a class action or class-wide arbitration
for any claims covered by this agreement. If this class action waiver is found to be unenforceable in a particular case, then this entire arbitration agreement
shall be null and void in that case. This agreement shall be governed by the Federal Arbitration Act and, where consistent, Texas law. Blockbuster reserves
the right to change this agreement upon reasonable notice. Purchase or use of this GiftCard constitutes your acceptance of this arbitration agreement.
BLOCKBUSTER name, design and related marks are trademarks of Blockbuster Inc.© 2009 Blockbuster Inc.
All rights reserved.
For balance inquiry, visit www.blockbuster.com or call 1-800-406-6843 during regular business hours.
