Blockbuster Customer Care

For General Correspondence:

Blockbuster LLC,
PO Box 9040
Littleton, CO 80120

Press Contact Information

Blockbuster L.L.C. Media Relations Department
9601 S. Meridian Blvd.
Englewood CO 80112
Phone: 303-723-1000
Email: press@blockbuster.com

Blockbuster On Demand

For issues related to Blockbuster On Demand
Email:support@blockbusternow.com

Recorded Customer Service Information is available at:

1-866-692-2789

If you need to return a disc and do not have a Blockbuster supplied envelope:

Mail the Disc to:
Blockbuster
PO Box 650006
Dallas, TX 75265-0006

If you would like to request a refund on an un-used Blockbuster gift card purchased after May 2011:

Please supply the following information:
  • - Name (first last)
  • - Mailing Address
  • - Phone number
  • - Email Address
  • - Gift Card (tape the card)

  • To: Blockbuster – ATTN: Gift Card Refunds
    PO Box 6512
    Englewood, CO 80155

    If you believe you have been incorrectly charged for an un-returned disc:

    Please supply the following information:
  • - Name (first last)
  • - Street Address
  • - Email Address
  • - Phone number
  • - Discs in Question
  • - Reason you shouldn't have been charged

  • To: Blockbuster – NRP
    PO Box 6512
    Englewood, CO 80155
    Blockbuster By Mail or Online Purchases, please call us at 1-866-692-2789.
    Blockbuster Store membership or a recent store visit, please call us at 1-800-406-6843.

    If you need to call Blockbuster Customer Care, phone support is available:
    • Sunday - Thursday 8:00AM - 8:00PM Central
    • Friday - Saturday 8:00AM - Midnight Central
    You can always send us an email 24/7 directly to onlineinit@blockbuster.cust-serv.com and usually get an answer the same day.

    Blockbuster General Contact Information

    Blockbuster L.L.C. Corporate Office
    9601 S. Meridian Blvd.
    Englewood CO 80112
    Main Phone: 303-723-1000

    Press Contact Information

    Blockbuster L.L.C. Media Relations Department
    9601 S. Meridian Blvd.
    Englewood CO 80112
    Phone: 303-723-1000
    Email: press@blockbuster.com

    General Communications Requests

    Blockbuster L.L.C. Corporate Communications
    9601 S. Meridian Blvd.
    Englewood CO 80112
    Phone: 303-723-1000
    Email: press@blockbuster.com

    Donations Request Contact Information

    Blockbuster L.L.C. Office of Corporate Contributions
    9601 S. Meridian Blvd.
    Englewood CO 80112
    NOTE: Donation Requests are only accepted through email.
    Email: donation.requests@blockbuster.com